EXCELLENCE

EXPERTISE

IT Workflow, Jira & Excel Contract Consulting

ABOUT

Fast, focused solutions to fix messy Jira setups, streamline workflows, and automate repetitive work. I help teams gain clarity, speed, and efficiency without long contracts or bloated consulting engagements.

  • Elizabeth is the incarnation of what customer support should be.

  • Elizabeth was an excellent tech who gave me many possible solutions to the issue and also followed up.

  • Elizabeth really put down the time to help us with our cluster, and I felt we got the support we required.

What I Do

  • Jira Optimization

    Simplify complex workflows

    Clean up issue types, fields, and screens

    Fix broken transitions

    Improve board usability

    Standardize team processes

  • Automation & API Solutions

    Build automation rules that reduce manual work

    REST API bulk updates & scripting

    Trigger-based workflow actions

    Reporting automation

    Cross-tool integrations

  • Excel & Data Automation

    Custom formulas and advanced functions

    Pivot tables for fast reporting and analysis

    Spreadsheet cleanup and data restructuring

    Excel ⇄ Jira integrations

    Automated spreadsheets that reduce manual work

    Templates for repeatable processes, tracking, and reporting

WHAT SETS US APART

Liz Marion B.A., B.S. is an Atlassian certified Microsoft Alum with experience at Windstream Communications, Universal Audio and Wells Fargo. She is a standout consultant with a keen mind for solving complex work processes.

Success Highlight

HR Onboarding Automation Rescue (Jira Service Management)


An Atlassian partner created an HR onboarding automation that ran on Jira Service Management. The workflow was supposed to send notifications to managers once the employee was officially hired, but the notifications were not received. Executives were embarrassed by managers missing communications and new hires were starting without equipment. The mismanaged workflow was causing chaos, costing money and damaging reputation.

I audited the workflow end-to-end and found the root cause: the automation depended on a hidden request type, which prevented the expected notification triggers. After targeted investigation and controlled testing, I repaired the configuration and optimized the automation so notifications fired reliably and onboarding steps aligned with the real hiring status.

Result: Managers received timely notifications again, onboarding stabilized, and leadership regained confidence in the process.

Quick Start

Start with a prepaid block or priority troubleshooting.

QUICK WINS (10 HOURS) — $750 PREPAID

Best for urgent fixes and fast momentum.

  • Workflow cleanup + transition fixes

  • Automation rule repair + optimization

  • Notification + SLA troubleshooting

  • Reporting cleanup (filters/dashboards)

  • Documentation + handoff notes

Work begins after payment. Out-of-scope requests are quoted separately.

EMERGENCY BREAK-FIX (PRIORITY) — $165/HR (2-HOUR MINIMUM)

For “we need this fixed today” situations.

  • Rapid triage + root-cause diagnosis

  • Fix + validation testing

  • Short handoff summary (what broke + what changed)

Emergency work is time-boxed; deeper improvements are scoped separately after stabilization.

Services

For new clients, work is scheduled after a prepaid block or 50% deposit is received.

  • Fast, reliable help for day-to-day Jira tickets and admin tasks. $75/hr

  • Streamline spreadsheets and reporting to eliminate manual steps. $75/hr

  • Automations and workflow changes that reduce manual work and error rates. $110/hr

  • If it improves Jira ops or reporting efficiency, I can handle it. $95-$135/hr

Work With Me

LET’S GET STARTED

I’m ready to bring focused attention and expertise to your project. Click Contact Elizabeth and tell me what you’re working on.

Contact Elizabeth

Prefer to call or text?

Call * Text

704-408-3764

(contract inquiries only) I typically reply within 1 business day. I’m looking forward to hearing what you’re working on.